Privacy Policy
Last Updated: November 9, 2025
1. Introduction
Smart Solutions Ltd. ("Company," "we," "our," or "us") operates the SmartBoss platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Israeli Privacy Protection Law.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, company name, business details
- Business Data: Financial reports, sales data, business metrics you upload for analysis
- Payment Information: Credit card details, billing address (processed by secure third-party payment processors)
- Communications: Messages you send to our support team or through the platform
2.2 Information Collected Automatically
- Usage Data: How you interact with the Service, features used, time spent
- Device Information: IP address, browser type, device type, operating system
- Cookies and Tracking: We use cookies and similar technologies to track activity and preferences
- Log Data: Server logs including access times, pages viewed, errors
3. How We Use Your Information
We use your information for the following purposes:
- Providing and maintaining the Service
- Processing your business data and generating AI insights
- Managing your account and subscriptions
- Processing payments and preventing fraud
- Communicating with you about the Service, updates, and offers
- Improving and personalizing the Service
- Analyzing usage patterns and trends
- Detecting, preventing, and addressing technical issues
- Complying with legal obligations
- Enforcing our Terms of Service
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Contract: Processing necessary to provide the Service you've subscribed to
- Consent: You have given clear consent for specific processing purposes
- Legitimate Interests: Processing necessary for our legitimate business interests
- Legal Obligation: Processing necessary to comply with legal requirements
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist us (hosting, analytics, payment processing, customer support)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect rights and safety
- With Your Consent: When you explicitly authorize us to share your information
We ensure all service providers are contractually bound to protect your data and use it only for specified purposes.
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (SSL/TLS) and at rest
- Secure data centers with physical and network security
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with the Service
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill legitimate business purposes
When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain it longer.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Object: Object to certain processing of your data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
- Opt-Out: Opt out of marketing communications
To exercise these rights, contact us at itai@clevermind.co.il
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and remember your preferences
- Understand how you use the Service
- Improve and optimize the user experience
- Provide personalized content and features
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Service.
10. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by regulatory authorities.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: itai@clevermind.co.il
Email: itai@clevermind.co.il
Address: CleverMind Ltd., Office 1204, Boulevard Plaza Tower 1, Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, UAE
Phone: +972-54-5250508